Shaikh S. 
A simple and effective tool for strategy execution. Best customer support helped in easy implementation
Trakstar
N/A
Users: N/A
Custom enterprise pricing is not available
$N/A
JOP
Compare the pricing plans of JOP and Trakstar
Trakstar – N/A
JOP offers three pricing plans: Start Up, Scale Up, and Enterprise (custom pricing), each with OKRs management, employee engagement, and performance management tools.
User experience at a glance
Compare JOP and Trakstar based on user experience and available support.
JOP shines in terms of user experience. Reviewers consistently praised its intuitive interface and smooth setup process. While Trakstar offers a simpler experience for administrators, JOP seems to win over users with its ease of use for day-to-day tasks.
Meeting business needs is key! Reviewers felt JOP catered more effectively to their specific goals compared to Trakstar Perform. JOP might offer a wider range of features or a more customizable approach that aligns better with your company’s objectives.
JOP takes the crown again for support. Reviewers consistently rated their ongoing product support experience with JOP as superior. JOP appears to have a more responsive and helpful support team ready to assist you.
JOP takes the crown again for support. Reviewers consistently rated their ongoing product support experience with JOP as superior. JOP appears to have a more responsive and helpful support team ready to assist you.
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|---|---|---|
| Meets requirements | 9.6 | 8.4 |
| Ease of use | 9.6 | 8.1 |
| Quality of support | 9.7 | 8.5 |
| G2 Reviews | 4.8 | 4.2 |
Features comparison table: JOP vs. Trakstar
Here, we compare all the necessary features of JOP and Trakstar side by side.
| Feature | |
|
|---|---|---|
| Ease of use
Simplicity, learning curve, and the clarity of instructions |
High | Low |
| Confidence level/rating
How confident the user is to achieve a goal |
 |
 |
| Mind Mapping
OKR linking maps for better team alignment |
|
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| Comments
Allows users to comment on OKRs and tag others |
|
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| Easy check-in notes
Schedule OKR check-ins and record notes for them |
|
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| Action items
Assigned execution statements that specify actions toward goals |
|
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| Instant Notifications
Real-time alerts related to essential OKR activity |
|
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| Attach documents
Upload relevant documents to the OKRs |
|
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| Analytics and Reports
OKR progress data analysis and reports dashboards |
|
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| Download OKR Reports
Export the OKR progress report in a common format |
|
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| Integrations with common tools
OKR platform connects seamlessly with other commonly used platforms like Spreadsheets |
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| Ongoing one-way feedback
Customized feedback to a team member in real-time |
|
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| Recognition feedback and rewards
Personalized feedback and rewards for milestones and achievements |
|
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| Continuous two-way feedback
Ongoing two-way feedback between team members |
|
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| OKR Activity
View all the past activities on OKRs |
|
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| OKR Grading/Rating
Rating OKRs at the end of the cycle based on performance |
|
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| AI-assistance
Create OKRs and action-items suggestions with the AI |
|
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| Surveys
Employee pulse and other customizable surveys |
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| Copy OKRs
Copy OKRs across cycles, teams, and anywhere else |
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| Mobile App
The OKR platform is available as a phone application |
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User support comparison
Help Center- Email
- Chat support
- Ticketing system
- Personalized OKR Consultation
- Contact number
- Help Center
- Email
- Ticketing System
- Chat support
- Helpline number
Conclusion
Which OKR software is better for your business, JOP or Trakstar?
Both tools provide the essential functions needed to improve customer experience efficiently.
While JOP and Trakstar have similar features, there is a difference with consistent two-way feedback. JOP offers AI assistance, whereas Microsoft Viva lacks this feature.
Additionally, Trakstar does not provide users with a mobile app in the modern era, potentially affecting their decision-making.
Ultimately, the choice depends on your organization’s unique needs, goals, and budget.
Hope this detailed comparison helps you choose the right software for your people and business.
