Expanding from a small or medium-sized business to a large corporation is a complex process. Growth pains are inevitable once you start expanding, as any CEO or executive will tell you. The sooner you can overcome the obstacles; the less likely your firm will fail.
When you lack prior experience scaling, one of the toughest challenges is realizing just how little you know. On the bright side, you can learn from the mistakes of those who came before you. Recognizing the signs and symptoms can help you avoid them.
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When a company is rapidly expanding, it can be difficult for its leaders to keep up with everything that needs to be done. Focus, self-discipline, and collecting relevant data are crucial for determining what works and what doesn’t in any given situation.
We’ve compiled a list of the top 10 blunders made by scaling-up companies’ top executives and CEOs so you may learn from their mistakes and avoid making them yourself.
Scaling Up Way Too Quickly
In the early stages of their development, many businesses make the error of expanding too quickly. In their minds, they have already established their commercial viability with only a couple of customers. While enthusiasm is natural, making sure your business concept is sound before expanding is essential. Getting traction on the mainstream market is essential for any firm, regardless of how many customers or users it may already have. Look beneath the surface during any period of expansion to be sure you can maintain the growth. Otherwise, you’re just getting more extensive and less efficient, which isn’t scaling.
Lack Of Alignment And Focus
When your business begins to get traction, the decisions you must make will become increasingly difficult. Under such conditions, it’s easy to make rash choices that compromise your welfare and put you back.
More businesses fail due to an abundance of opportunities than a scarcity of them. Having a clear goal in mind is crucial so that you don’t end up stressed out, feeling overwhelmed, or pulled in a million different directions.
You and your team need to be on the same page regarding your objectives and measurement tools. Because rapid expansion can’t be maintained if the organization isn’t dedicated, cohesive, and focused. It is essential to recognize when you’ve made a mistake and learn from it. It is only via trial and error that we may learn what works best.
Mistaking Leadership For Management
It’s a common misconception that a single person can successfully juggle all of a company’s functional duties once the business has moved past the startup period. Leaders in the business world motivate their teams, see the big picture, network effectively, and raise capital to fuel their enterprises’ expansion. What they are, essentially, are idea machines. These are not always characteristics of an effective manager. Let the experts handle the implementation.
Not Having Long-Term Objectives
When you have a plan and a set of OKRs for startups to work toward, it’s easier to stay focused on doing your work each day. By setting well-thought-out OKRs, you can determine your desired destination and the means by which you intend to get there. When it comes to this, most CEOs have it figured out.
Although most startups and scale-ups outline short-term goals, they frequently overlook the need to articulate long-term ones. You may set the wrong short-term goals if you don’t have a firm grasp of the big picture.
Hiring Prematurely
Hiring too quickly is a classic pitfall for startups during their explosive growth phase. Therefore, businesses often end up with personnel who poorly fit their culture. This has numerous adverse effects on morale within the organization. As employees learn from one another’s terrible examples, they will be less motivated to do their work, and overall productivity will suffer. Even with extra hands on deck, the business output will decline.
Take your time and train up each new employee. You can easily fall over if you are always in a hurry. It’s important not to dilute your focus by hiring too many individuals, as doing so could lead to rapid expansion into unrelated sectors. It is preferable to have a small, highly motivated, and productive team rather than a large, low morale staff.
Over-Customizing
Another common blunder made by rapidly expanding businesses is giving in to every consumer’s request for new features. Over promising and under delivering is a real possibility here.
Focusing On Marketing Too Late Or Too Little
Despite its importance, many businesses treat marketing as an optional expense they can put off indefinitely. It’s naive to believe that organic development can lead to significant and sustained expansion. Further, direct marketing and word-of-mouth promotion are not scalable.
The most effective method of advertising will, of course, vary from business to business and audience to audience. However, scaling requires a deliberate decision supported by quantifiable key performance indicators and returns on investment (ROIs) whether you choose traditional advertising, content marketing, or digital marketing.
Postponing The Next Round Of Funding
To prevent having to stop your plans because you ran out of money, it’s vital to get ready to wow investors sooner than you might have hoped. Later-stage VC investors are more risk-averse than their early-stage or pre-revenue counterparts. This type of customer is notoriously tricky to entice and close. However, you require quick money to expand your current facilities. You won’t realize how much water you have until it’s gone, but putting off your search for capital until the last minute can put your business in a precarious position.
Absence Of A Scalable Infrastructure
Nothing is scalable when your business expands unless it was explicitly designed. To maintain and make the most of your company’s momentum, you need the proper infrastructure in place, including systems, procedures, and physical space.
Not Having The Agility
Though necessary, strategic action plans cannot be set in stone if you want to see your vision come to fruition. Emerging competitors can be particularly challenging, as can sudden shifts in market patterns. As a result, there may come a time when you need to adjust your strategy rapidly.
Change is the only constant for new businesses, especially as they grow. Don’t switch directions just to switch directions; yet, if you become too rigid or frozen, your progress will halt.
Know that you are not alone (regardless of the service or product you provide or the market you are in) if you encounter difficulties on the road to great business success. Keep in mind that whatever issue your business faces has already been encountered by another organization and that you can learn from their successes and failures by emulating their methods.
Need more assistance to make your startup grow and thrive? Reach out to us today!
Gaurav Sabharwal
CEO of JOP
Gaurav is the CEO of JOP (Joy of Performing), an OKR and high-performance enabling platform. With almost two decades of experience in building businesses, he knows what it takes to enable high performance within a team and engage them in the business. He supports organizations globally by becoming their growth partner and helping them build high-performing teams by tackling issues like lack of focus, unclear goals, unaligned teams, lack of funding, no continuous improvement framework, etc. He is a Certified OKR Coach and loves to share helpful resources and address common organizational challenges to help drive team performance. Read More